top of page

Cancellations Policy

Full Day and Half Day tours 

​

The security deposit or received money for your private boat experience will be guaranteed and returned back if you have to cancel your trip. You will notify LEISURE BOAT EXPERIENCES via email in a written anticipated notice within the 7 days before the date of your booked trip. 

 

Refunds can take in between 10 to 15 labor days for the credit to appear in your bank account. 

 

If the captain has to cancel your trip due to weather, mechanical issues or any other maintenance problems of the boat you will get a full refund of your money. 

 

If the forecast shows that it will be raining for the day of your trip, that is not considered a reason for cancellation, unless the captain decides that navigating conditions aren’t safe.  

In case the weather isn’t favorable for the tours programmed the captain will suggest alternative routes to ensure you get to experience your private boat trip. The decision will be discussed with the client and we would offer different alternatives to include your preferences. 

 

2 Day and 3 Day Tours

 

The security deposit or received money for your private boat experience will be guaranteed and returned back if you have to cancel your trip. You will notify LEISURE BOAT EXPERIENCES via email in a written anticipated notice within the 7 days before the date of your booked trip. 

 

Refunds can take in between 10 to 15 labor days for the credit to appear in your bank account. 

 

If the captain has to cancel your trip due to weather, mechanical issues or any other maintenance problems of the boat you will get a full refund of your money. 

 

If the forecast shows that it will be raining for the day of your trip, that is not considered a reason for cancellation, unless the captain decides that navigating conditions aren’t safe.  

In case the weather isn’t favorable for the tours programmed the captain will suggest alternative routes to ensure you get to experience your private boat trip. The decision will be discussed with the client and we would offer different alternatives to include your preferences. 

bottom of page